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  * Knowledge resides in the users and not in the collection.   * Knowledge resides in the users and not in the collection.
 +  * Knowledge is information that is actionable.
 +  * Knowledge is a construction of reality rather than something that is true in any abstract or universal way.
 +  * Managers need to support knowledge creation rather than control it.
 +  * Knowledge cannot be managed, only enabled.
 +  * Knowledge is justified true belief.
 +  * Knowledge is mutable and can take on many faces in an organization.
 +  * There is no such thing as a knowledge-burger.
 +  * Knowledge management has an outside-in value, and process-focused.
 +  * Knowledge is not what you know, but is what you do.
 +  * Knowledge is a key asset, but it is often tacit and private.
 +  * Knowledge is contextual and triggered by need.
 +  * A little knowledge that acts is worth more than much knowledge that is idle.
 +  * We only know what we know when we need to know it.
 +  * Knowledge comes from people. People may have different capacity for knowledge creation, but equal opportunity to share data that lead to knowledge.
 +  * The unpredictability of knowledge means that, ultimately, it has a value that cannot be assessed until it is already possessed.
 +  * The strangest thing about knowledge is that is unpredictable.
 +  * Knowledge can be used without being consumed.
 +  * KM is a journey, not a destination.
 +  * Successful knowledge transfer involves neither computers nor documents but rather interactions between people.
 +  * A little knowledge that acts is worth more than much knowledge that is idle.
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